Help and FAQ about Philamall
Content:
- What is Philmall about?
- What is Philamall specialised in?
- Is registering at Philamall free for customers?
- How and where can I register as new customer?
- How can I find the items I am looking for?
- How does the search work?
- How can I quickly find a preferential Philamall shop?
- In which currencies can the items be purchased?
- In which languages can the collector be directed through the completion of sales?
- Where can I as a customer find the general terms and conditions?
- Can everybody sell at Philamall?
- How can I establish my own Philamall shop?
- Is the registration for a Philamall shop free?
- Is the positioning of my items into my Philamall shop free?
- Can my Philamall shop be visited by directly typing the web address into the browser?
- Is it possible to import items from an already existing homepage?
- How can I be a partner of Philamall?
What is Philmall about?
Philamall is your marketplace für stamps. Here you may find all the items a collector could ever dream of: from inexpensive stamps to exclusive rarities, from whole collections up to literature and accessory. Philamall offers opulent opportunities if you wish to broaden your collection with coins or banknotes.
What is Philamall specialised in?
Philmall primarily harbours shops that are specialised in the sale of philatelic collector's items and accessories. Also coins, banknotes and autographs, for example, will be offered next to stamps.
Is registering at Philamall free for customers?
Yes, registering at Philamall is free for customers.
How and where can I register as new customer?
New costumers can register at LogIn / LogOut. The whole registration with your contact details is free and is to be done only once. You will receive your password and can immediately shop at Philamall.
How can I find the items I am looking for?
You can either rummage in selected shops by clicking on their logos at the homepage or you may search the requested item by directly browsing the whole Philamall. Underneath the search field you can also detect the requested item with the help of an alphabetic sort.
How does the search work?
I. The search does not distinguish between capitalisation and the use of small letters, e.g. Mauritius = mauritius.
II. You can replace an arbitrary amount of letters of a word by the use of *. However, the search term has to consist of at least four letters, e.g. Maur*.
III. In order to specify your result with further terms, please enter a plus sign directly before every word. There has to be a space before the plus sign, e.g. +mauritius +red +penny.
IV. In case you wish to exclude terms from the search, please enter a minus sign directly before every word. There has to be a space before the minus sign, e.g. -mauritius -blue -pence.
V. In case you are looking for complex phrases with fixed term sequence, please use double quotes, e.g. "two pence post office".
How can I quickly find a preferential Philamall shop?
Underneath the search field you can directly detect the requested Philmall shop with the help of an alphabetic sort. Otherwise you can also click the shop logo in the centrefield.
In which currencies can the items be purchased?
Philamall supports Euro (EUR), US-Dollar (USD), Swiss franc (CHF) and British Pound (GBP).
In which languages can the collector be directed through the completion of sales?
The customer can according to his choice of language be directed through the completion of sales in German, English, French, Italian, Spanish, Russian or Chinese. The same takes effect for the seller.
Where can I as a customer find the general terms and conditions?
For a customer there always are the general terms and conditions of the shop you are buying from valid. The general terms and conditions of each shop are to be found on the left, vertical menu.
Can everybody sell at Philamall?
No, we only support exclusively professional shop-operators feeling constrained to fair business. By doing so, we ensure Philamall being a reliable and trustworthy marketplace.
How can I establish my own Philamall shop?
In case you are a professional merchant, please fill out the registration form for enrolling for a Philamall shop in the merchant area. We will immediately get in touch with you afterwards.
Is the registration for a Philamall shop free?
Yes, both registration and installation of a Philamall shop are free.
Is the positioning of my items into my Philamall shop free?
Yes, the positioning is free. You only need to pay a monthly shop rent and a sales commission. Please ask for exact modalities with the help of our contact form.
Can my Philamall shop be visited by directly typing the web address into the browser?
Of course your Philmall shop can be directly visited by your customers by the simply typing of www.philamall.com/your-name.
Is it possible to import items from an already existing homepage?
Yes, by request we import your previous online offering in your new Philamall shop in a twinkling.
How can I be a partner of Philamall?
If you wish to be a partner of Philamall and want to place a banner on our homepage, contact us with the help of the contact form. We will immediately get in touch with you afterwards.